“GAMBARAN RESPONSIVENESS, TANGIBLES, DAN EMPATHY PADA KARYAWAN DI POLIKLINIK MATA” (2021) Jurnal Keperawatan BSI, 9(2), pp. 271–277. Available at: https://www.update.pitaukur.com/index.php/keperawatan/article/view/617 (Accessed: 27 April 2026).