GAMBARAN RESPONSIVENESS, TANGIBLES, DAN EMPATHY PADA KARYAWAN DI POLIKLINIK MATA. Jurnal Keperawatan BSI, [S. l.], v. 9, n. 2, p. 271–277, 2021. Disponível em: https://www.update.pitaukur.com/index.php/keperawatan/article/view/617. Acesso em: 27 apr. 2026.